Privacy Policy

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We may collect the following information:

  • Name, job title and company you work for
  • Contact information including email address, telephone number inc. mobile number
  • Demographic information such as postcode of your employer’s factory / site, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We may follow this up with a phone call to go into more detail about aforementioned promotions and new products.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • On a yearly basis, we will mail a pack to you including brochure, Foodmek merchandise and a letter summarising the events from the previous year and what we plan to do in the following year.
  • We may sporadically send out company announcements via email / mail


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Any personal data will be stored in a password protected Microsoft office file.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Who Controls This Data?

Foodmek processes personal data of our customers both as a processor and a controller as defined by the GDPR. The Foodmek entity which you as a user entered an agreement with when using Foodmek’s platform, will be the controller for user data.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box you can click to indicate you would like the information to be used by Foodmek for direct marketing purposes as per “What we do with the information we gather” There will be opt-in boxes for each method of contact. ie. Email, mail or telephone.
  • If you have previously agreed Foodmek using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at¬†You can also click Stop Emailing Me Your Marketing Material at the bottom of any Foodmek email signature.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the EU General Data Protection Regulation. No fee will be required to access this information. If you would like a copy of the information held on you, please write to 17 Shanwell Road South, Tayport, Fife, DD6 9EA or email

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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